Luther Agency & Co., LLC

Privacy Policy

Effective Date: January 2025

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Business information
  • Project details
  • Files or content you upload
  • Social media usernames (if provided)

B. Automatically Collected Information:

  • IP address
  • Device type and browser type
  • Pages visited and time spent on the site
  • Cookies and tracking data

C. Payment Information:

We do not store full payment card numbers. Payments are securely processed by trusted third-party providers.

2. How We Use Your Information

We use your information to:

  • Provide branding, marketing, and design services
  • Communicate with you about projects or inquiries
  • Send invoices, contracts, or account updates
  • Improve website performance and user experience
  • Respond to support requests
  • Send optional promotional communications (only if you opt in)

We never sell your information.

3. How We Share Your Information

Your information may be shared only with:

  • Service providers (such as Stripe, SquareSpace, Google Workspace, Canva)
  • Legal authorities when required by law
  • Contractors or team members assisting with your project (under confidentiality)

We do not sell your personal information to third parties.

4. Cookies & Tracking Technology

We may use cookies and similar technologies to:

  • Analyze website traffic and usage
  • Improve user experience and site performance
  • Store your preferences

You may disable cookies in your browser settings. Some features of our website may not function properly if cookies are disabled.

5. Data Security

We use reasonable administrative and technical safeguards to help protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may request to:

  • Access the personal information we hold about you
  • Correct or update your information
  • Request deletion of your personal data, where applicable
  • Opt out of marketing emails at any time

To exercise these rights, contact us at: support@lutheragencyco.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete it.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Luther Agency & Co., LLC
Irmo, South Carolina
support@lutheragency.com